Roger Ramsey Building Platinum Guarantee
To give you complete peace of mind and confidence during your building process, we are happy to provide you with our 5 point “Platinum Guarantee”
1. Master Builders’ 10 year Standard Guarantee
You will be covered up to 5% of your contract price to a maximum of $15,000 GST included, for the loss of the deposit if the building has not started. For non-completion, you will be covered up to 10% of the contract price to a maximum of $30,000 GST included, if the house or work is not finished.
Workmanship and Materials Cover
You will be protected for a full 2 years against any defects in workmanship and materials after completion of your home underwritten by Master Build Services.
You are covered until the 10th year anniversary of the date of acceptance for any structural defects in your home.
Maximum Aggregate Cover
The maximum aggregate cover provided by the Master Builders Standard Guarantee is $100,000 GST included and excludes the value of any land.
Full details are set out in the Master Builders Document.
It is important to note that the Master Builders Guarantee is not automatic upon working with Roger Ramsey Building and must first be applied for and accepted by Master Build Services Ltd. We can guide you through this process.
2. On Budget and On Time – Guaranteed, Or We Pay You!!
As part of our Platinum Guarantee we guarantee to complete your project within the time and price intended and provided for in your contract or we will pay you $115 for every day that it unreasonably delays completion.
3. Experienced and Friendly Staff
The team at Roger Ramsey Building has over 48 years combined building experience which will be put to good use on your home, bringing you the best advice and recommendations. Our team are well known for their friendly but professional attitude and they always strive to help customers. We guarantee you will have top quality staff working for you as we only accept the best when hiring staff.
At Roger Ramsey Building we encourage you to become involved with the creation of your project. Great communication is the key to your home being done just the way you like it. If at any stage there are changes you’d like to make, just let us know and we guarantee we will do our best to accommodate them. We will provide you with weekly updates to keep you informed of progress on your home.
5. Workmanship Guarantee
Our “Quality Control System” checks your project to maintain the highest level of quality. Roger Ramsey Building stands behind the quality of our workmanship for a 730 day period from when the project is completed. This gives you additional peace of mind knowing that in the unlikely event there are any faults in workmanship (fair wear and tear excepted) they will be corrected by Roger Ramsey Building.
Roger Ramsey, Owner