Roger Ramsey Building Platinum Guarantee
On Time. On Budget. Guaranteed.
To give you complete peace of mind and confidence during your building process, we are happy to provide you with our 5 point “Roger Ramsey Building Platinum Guarantee”
1. Master Builders’ 10 year Standard Guarantee
The Master Builders 10 Year Standard Guarantee provides cover for Loss of Deposit and Non-Completion (there is also an optional removal of Loss of Deposit and Non-Completion should you not wish to have this cover). It also covers you for Defects in Materials and Defects in Workmanship, and Structural Defects, and further included is Rot and Fungal Decay Cover (leaky building).
2. On Budget and On Time – Guaranteed, Or We Pay You!!
As part of our Platinum Guarantee we guarantee to complete your project within the time and price intended and provided for in your contract or we will pay you $115 for every day that it unreasonably delays completion.
3. Experienced and Friendly Staff
The team at Roger Ramsey Building has over 48 years combined building experience which will be put to good use on your home, bringing you the best advice and recommendations. Our team are well known for their friendly but professional attitude and they always strive to help customers. We guarantee you will have top quality staff working for you as we only accept the best when hiring staff.
At Roger Ramsey Building we encourage you to become involved with the creation of your project. Great communication is the key to your home being done just the way you like it. If at any stage there are changes you’d like to make, just let us know and we guarantee we will do our best to accommodate them. We will provide you with weekly updates to keep you informed of progress on your home.
5. Workmanship Guarantee
Our “Quality Control System” checks your project to maintain the highest level of quality. Roger Ramsey Building stands behind the quality of our workmanship for a 730 day period from when the project is completed. This gives you additional peace of mind knowing that in the unlikely event there are any faults in workmanship (fair wear and tear excepted) they will be corrected by Roger Ramsey Building.